Swiss Knowledge Hub

Swiss Knowledge Hub (SKH) is a multi-tenant Retrieval Augmented Generation (RAG) platform: your organisation uploads documents into workspaces, SKH extracts, chunks and embeds them, and your team chats with that knowledge base – through multiple language models, including data-protected models hosted in Switzerland.

What sets SKH apart

Swiss data residency – The SKH Standard models (DeepSeek V3, Kimi K2.5, Mistral Medium 2505) run on Azure AI Foundry in Switzerland. Data never leaves Switzerland or the EU. FADP- and GDPR-compliant by default.
BYOK (bring your own key) – Optionally, administrators can enable frontier models from OpenAI, Anthropic, Google Gemini, Mistral, Azure OpenAI, Azure DeepSeek or any OpenAI-compatible endpoint. External processing is clearly flagged in the UI.
Multi-tenant – One platform, many organisations. Strict isolation of your data from other organisations at every layer.
Hierarchical knowledge model – Organisation → Workspace → Page → Folder → File. Each level has its own permissions.
Multimodal – PDF, Word, Excel, PowerPoint, Markdown, CSV, images (vision/OCR), audio (transcription) and video (Azure Video Indexer) are indexed natively.
Tools & web – Web search, a deep-research agent and any number of MCP servers (Model Context Protocol) plug straight into the chat – controlled per organisation and per role/group.

Hierarchy at a glance

Organisation (Tenant)
└── Workspace
    └── Page                ← optionally bound to OneDrive / GDrive / SharePoint / Dalux / Zipro
        └── Folder
            └── File         ← extracted, chunked, embedded

Every level can have its own members – especially pages, when you want to treat a single page differently from the rest of the workspace. Otherwise roles flow downward from the workspace.

Quick start

1. Create your account

Sign up on your organisation's login page. If you were invited, open the link from your invitation e-mail instead.
Confirm your e-mail address.
On first login you'll go through onboarding (profile, optional theme).

2. Pick or create an organisation

If you belong to several organisations, switch via the Organization Switcher at the top of the sidebar. Owners can also create new organisations from there.

3. Create a workspace

Open My Hub in the sidebar.
Click Create workspace (only visible if you have the CREATE WORKSPACE permission).
Set name, description and initials (two characters that appear in the avatar).

4. Add a page & content

A page is the container for content and can be filled manually or bound to an external source (OneDrive folder, Google Drive folder, SharePoint folder, Dalux folder, Zipro record). See Workspaces & Pages and Integrations.

5. Upload files

On a page or inside a folder, upload files directly or drag-and-drop them. Supported formats include PDF, DOCX/DOC, XLSX/XLS, PPTX/PPT, TXT, MD/MDX, CSV, images (JPG/PNG/WEBP/GIF/BMP), audio (MP3/WAV/M4A/OGG/FLAC) and video (MP4/MOV/MKV/AVI/WEBM/FLV/WMV/3GP). The full list lives at Documents & Files.

Every file is prepared automatically (read, split, indexed into the knowledge base). While processing you see a coloured status badge next to the file – only when it shows Indexed is the file available to AI search.

6. Chat with your data

Open Ask AI in the sidebar. By default the selected SKH Standard model answers strictly from your internal data. Use the mode toggles (see Search & Research Modes) to extend to web search, MCP tools, hybrid retrieval or Deep Research – provided your organisation has those scopes enabled.

Main areas of the app

Section	Description
Dashboard	Overview of activity, token usage, storage and shortcuts
My Hub	List of every workspace you're a member of
Ask AI	The AI chat: model selector, search modes, file uploads, citations
Chat history	All your conversations, groupable into chat groups
Shared threads	Chats you've shared or that were shared with you
Settings	Members, roles, groups, integrations, MCP servers, LLM config, theme, billing

Keyboard shortcuts

Ctrl/Cmd + K – Global search across files, pages, folders, workspaces, chats and messages (role-aware).
Ctrl/Cmd + Shift + K – Quick Ask – AI chat as a side-sheet, without leaving the current context.

Next steps

Chat Interface – Model selection, file uploads, citations, PDF viewer, regenerate, edit.
AI Models & Data Protection – SKH Standard vs BYOK, data protection, model policy.
Search & Research Modes – Internal, Web, Hybrid, MCP, Deep Research.
Collaboration – Sharing threads, comments, mentions, notifications.
Administrator Overview – If you're an Owner or Admin.

Chat Interface